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Terms Conditions

We built 7ebd for Bangladesh players who want clear rules around deposits, withdrawals and gameplay. These terms explain how your account works, what we expect when you use bKash, Nagad or Rocket to fund your wallet, and how we handle disputes or verification requests.

Account eligibilityDeposit & withdrawal rulesGameplay standardsVerification processDispute resolution

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HOW WE OPERATE

Account Security & Data Practices

We take your account data seriously. Every deposit and withdrawal is logged, your password is hashed, and we retain transaction records to meet our regulatory obligations. If you need to update your details, request account closure, or ask what data we hold, our support team will walk you through the process.

Secure Login We protect your account with encrypted sessions and OTP verification for withdrawals. If you lose access, our recovery process requires you to verify ownership of your registered bKash, Nagad or Rocket number before we restore entry.

Payment Verification Every withdrawal goes through a manual check to confirm the payment method belongs to you. We match your registered mobile wallet or bank details against the account name; mismatches pause the withdrawal until you provide proof of ownership.

Data Retention We keep your transaction history, login records and identity documents for as long as our licence and local regulations require. You can request a copy of your data or ask us to delete your account by contacting support with valid ID proof.

Responsible Use Our terms ban multi-accounting, bonus abuse and collusion. We monitor gameplay patterns and payment behaviour; accounts flagged for suspicious activity are frozen until we complete our investigation and may be closed if terms are breached.

TERMS HELP

Questions About These Terms

If something in our terms is unclear or you need to discuss your account status, reach us through any of these channels. Our team handles verification queries, deposit disputes and account restrictions during business hours, and our chat line is faster for urgent matters.

Team online

Live Chat

Open the chat widget in your account dashboard for real-time help with terms questions, verification steps or payment disputes. Our agents can explain specific clauses and guide you through any account restrictions.

Email Support

Send detailed questions or formal dispute notices to our support address. We respond within 24 hours during weekdays and can provide written clarifications of any terms section you need explained.

Help Centre

Browse our knowledge base for articles covering common terms topics, including age verification, payment method ownership rules, withdrawal limits and how we handle bonus abuse or multi-account cases.

Agreement Scope & Jurisdiction

7ebd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on 7ebd, you agree to these terms in full. We operate our platform for regions where local law permits online casino and sports betting services; availability depends on your location and we reserve the right to restrict access based on regulatory requirements.

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When you deposit via bKash, Nagad or Rocket, you confirm that you are legally entitled to use those payment methods and that funds originate from legitimate sources. We verify every withdrawal request to protect both your account and our compliance obligations; this process typically involves checking
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your payment method ownership and matching it to your registered details. You are responsible for understanding and following the laws that apply in your jurisdiction. We do not guarantee uninterrupted service and may suspend accounts or freeze withdrawals if we detect unusual activity, incomplete verification, or
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terms violations. Disputes are handled through our support channels first; if unresolved, both parties agree to seek resolution under the laws of the jurisdiction where our operations are registered. We update these terms periodically and will notify you of material changes via email or account message;
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continued use of the platform after updates constitutes acceptance. If any provision is found unenforceable, the remaining terms stay in effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Terms

You must be legally able to participate in online gambling under the laws of your region, own the payment method you register, and provide accurate personal details. We restrict access in jurisdictions where our services are prohibited.

We will freeze your account and reverse the deposit. Our terms require that the payment method you use matches your registered name; third-party funding violates anti-money-laundering rules and will result in account suspension.

In most cases, withdrawals must go back to the same bKash, Nagad or Rocket number you used to fund your wallet. If you need to change your registered payment method, contact support with proof of ownership before requesting a withdrawal.

Contact our support team with your game ID and timestamp. We review server logs and provider records to verify the outcome; if an error is confirmed, we credit your account. Disputes must be raised within seven days of the round.

We close accounts for multi-accounting, bonus abuse, payment fraud, providing false identity documents, or failing verification. You will be notified by email and any legitimate balance returned to your registered payment method after our investigation concludes.

Yes. Our terms cover all products on the 7ebd platform, including live casino tables, slot rooms, crash games and our sportsbook. Specific game rules are set by providers, but account behaviour and payment standards are uniform across the site.

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