Reference

Legal Terms That Govern Your Account

Access to 7ebd and its services depends on your local law and eligible region. These terms set out what you can expect from us, what we expect from you, and how disputes are handled if they arise.

Account EligibilityJurisdiction-Dependent AccessUser Rights and DataContact and Dispute Paths
7ebd Legal Terms That Govern Your Account
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

Team online

Account and Terms Queries

For questions about account eligibility, term changes, or access restrictions, contact our Bangladesh support team through the live chat in your account dashboard.

Wallet and Transaction Disputes

Disputes involving bKash, Nagad, or Rocket transactions should be raised via the in-account support form with your transaction reference and wallet number included.

Data and Privacy Requests

To request a copy of your data, ask for corrections, or submit a deletion request, write to our support team and include your registered account email. We aim to respond within a reasonable timeframe.

ACCOUNT SECURITY PRACTICES

How We Handle Your Data and Account

Data Retention

We keep account data for as long as your account is active and for a period after closure as required by our compliance obligations. You can ask what we hold at any time.

Cookie Use

We use cookies to keep your session active across mobile and desktop. Functional cookies cannot be disabled, but analytics cookies can be managed from your browser settings.

Account Security

Your account is protected with OTP verification on login. If you receive an OTP you did not request, change your password immediately and contact support via live chat.

Requesting Changes

To update your registered details — name, phone number, linked wallet — submit a request through account support. Wallet changes require a re-verification step before the next withdrawal.

Common Questions on Terms and Access

These cover what real users ask about account eligibility, data handling, and how to act on your legal rights as a 7ebd account holder.

Access depends on your local law and eligible region. We do not confirm legality in any specific jurisdiction — check your local regulations before opening an account.

Write to our support team from your registered email and ask for a data access request. Include your account ID to speed up the process. We respond within a reasonable timeframe.

Yes. Submit a deletion request through account support. Note that some data may be retained for compliance reasons even after an account is closed, as outlined in our retention policy.

We post an updated version on this page with a new effective date. Continuing to use the platform after that date means you accept the revised terms. Check this page periodically.

Raise the dispute via the in-account support form with your transaction reference and the wallet number used. Our team will review the transaction log and respond as soon as possible.

You are responsible for checking whether access is permitted under your local law. We state clearly that availability depends on eligible regions, and accounts from restricted areas may be closed.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.